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 Post subject: server inbalace
PostPosted: Mon Aug 11, 2014 9:09 am 
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Joined: Thu Jan 17, 2013 8:10 am
Posts: 14
When is snail games going to actual address the inbalance of game play it created when they merged bestla and russian severs ?
Russian players have an average of 370 basic heroes where as bestla has average of 270 this needs resolving immediately either by hero card and moonshards as they have hundreds still in their inventory.
They were given titan necklace and glove for free. We in bestla are unable to get the titan items as they were never offered in our server for free or otherwise. The titans offer the russian server players too much advantage over bestla players. We should expect the same titan items as gifts as they did.
All russian server players gears were able to be grafted prior to merger and therefore gain a massive advantage over bestla players.
In the russian server gems were more easily available than here and level of gems recieved were much higher. This is a massive unfairness on bestla players because if they played for the next year 24 hours a day 7 days a week we would never catch up.
I spend money unlike many russians and feel as a consumer/customer you are neglecting the game and me and resolving the issues you created


Last edited by MINTY0524@GMAIL.COM on Tue Aug 26, 2014 8:59 am, edited 1 time in total.

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 Post subject: Re: server inbalace
PostPosted: Wed Aug 13, 2014 10:55 am 
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Joined: Wed Feb 19, 2014 1:47 am
Posts: 103
Dear player,good day.Thanks for your opinion,we will hand it to our tech-support team for consideration carefully.Thanks very much,


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 Post subject: Re: server inbalace
PostPosted: Sat Aug 16, 2014 5:46 am 
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Joined: Thu Jan 17, 2013 8:10 am
Posts: 14
Dear Admin 003... Now you have had the opportunity to give my opinion to your tech-support team for careful consideration as i am a paying consumer and customer are you now in a position to respond ?


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 Post subject: Re: server inbalace
PostPosted: Sat Aug 16, 2014 7:36 pm 
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Joined: Wed Feb 19, 2014 1:47 am
Posts: 103
Dear player,good day.We have report your opinion on this server situation carefully.Thanks very much,


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 Post subject: Re: server inbalace
PostPosted: Mon Aug 18, 2014 10:31 am 
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Joined: Thu Jan 17, 2013 8:10 am
Posts: 14
as a paying customer what is snail games intention to rectify the problem ?


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 Post subject: Re: server inbalace
PostPosted: Mon Aug 18, 2014 10:43 am 
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Joined: Thu Feb 20, 2014 8:59 pm
Posts: 68
MINTY0524@GMAIL.COM wrote:
as a paying customer what is snail games intention to rectify the problem ?


Greetings, HOG team will improve the game as soon as possible, and thanks very much for your support.

_________________
[center]Customer Support Manager --- Snail Games
New Player Guide --- Launch FAQ
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Contact Support | Snail Member Services[/center]


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 Post subject: Re: server inbalace
PostPosted: Fri Aug 22, 2014 1:49 pm 
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Joined: Thu Jan 17, 2013 8:10 am
Posts: 14
is snail games going to resolve this issue or are they hoping players will just roll over and quit so you can close the server down ?


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 Post subject: Re: server inbalace
PostPosted: Fri Aug 22, 2014 2:50 pm 
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Joined: Thu Feb 20, 2014 8:59 pm
Posts: 68
MINTY0524@GMAIL.COM wrote:
is snail games going to resolve this issue or are they hoping players will just roll over and quit so you can close the server down ?



Greetings, thanks for your thread. HOG team is trying to resolve the problem. If players have good suggestions, please feel free to share with us.

_________________
[center]Customer Support Manager --- Snail Games
New Player Guide --- Launch FAQ
Image
Contact Support | Snail Member Services[/center]


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 Post subject: Re: server inbalace
PostPosted: Sun Aug 24, 2014 2:57 am 
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Joined: Thu Jan 17, 2013 8:10 am
Posts: 14
A suggestion would be to allow the server to restore fairness and balance;

Give all bestla players titan gloves, titan necklace and titan helmet as the russians were given these as gifts

Put 364 hero cards in shop to allow players chance to buy if they wish

Give all bestla players moon shards to increase their heroes

Give all players HP 10% and defence 20% and race or melee attack 7% cards as we cannot forge as russians did in there server of titan gear.

Give beslta players 8 level 7 gems

To allow the unbanned players to play here again

If this was to be implemented i believe you would see an increase in spending once again in the server


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 Post subject: Re: server inbalace
PostPosted: Sun Aug 24, 2014 6:56 am 
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Joined: Sun Aug 24, 2014 6:13 am
Posts: 1
Suggestions?? You gotta be kidding. Agreed, almost all players think the techs are stupid. I wouldn't think GM's were of the same opinion though. There you go: if after all this time they still have no clue and are asking for suggestions, they should be considered stupid. A lot of other adjective are used as you undoubtly know but are they really to blame? We can forget the GM's, they are powerless mouthpieces used to keep us frustrated and angry. Next level is the so called technicians who most likely got the order from above to not do anything at all.
They are no stupids but get told:"do nothing or get fired"
Who tells them this? Somebody from Snail obviously. The 64000 gem question is: who and why?

Even before the dreaded merger they did little to nothing to help the people that pay their salary. The Russian players have a powerfull lobby but snail wouldn't even balance the game in the unlikely case they would agree. History tells us so. Who is the sob that for many years already is trying to kill the game. Stupidity or incompetence, whatever the reason, he should be stopped. Heads should roll. I want his on a silver plate.

ShiHai is the demi god that started online games in China and the owner of Snail. Ultimately, that is where the buck stops wether he knows about it or not.
So I challenge any GM to tell him.


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